Privacy Policy

Effective Date: 1 January 2024

Introduction
FIKR Profiling (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your data when you use our website, services, and profiling tools (“Services”). By accessing or using our Services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

• a. Personal Information
  • Name
  • Email address
  • Contact information
  • Payment details (if applicable)
• b. Assessment Data
  • Responses to test questions
  • Profile results and related insights
• c. Technical Information
  • IP address
  • Browser type and version
  • Device information
  • Cookies and usage data

2. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our Services
• To generate and deliver personalized assessment results
• To communicate with you regarding updates, results, or support requests
• To ensure compliance with legal obligations and protect our rights

3. Data Storage and Security

Your data is stored on secure servers and protected by industry-standard encryption protocols. Access to your personal information is restricted to authorized personnel only. Despite our efforts, no system is entirely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with third parties in the following cases:

• Service Providers: To facilitate operations (e.g., hosting, analytics, payment processing).
• Legal Compliance: When required by law or in response to legal proceedings.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Your Rights

You have the right to:

• Access and review your personal data
• Request correction or deletion of your data
• Opt out of marketing communications
• Withdraw consent to data processing, subject to legal requirements. To exercise these rights, please contact us at fikr@hba.com.my.

6. Cookies

Our website uses cookies to enhance user experience and analyze website performance. You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our Services.

7. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child’s data has been collected, we will delete it promptly.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to our website. Continued use of our Services constitutes your acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Humanology Sdn Bhd
73-3 Amber Business Plaza, Jalan Jelawat 1, 56000 Cheras, Kuala Lumpur
Email: fikr@hba.com.my
Phone: +6018 213 6755